Joseph H. is a skilled IT professional with extensive experience in technical support and systems administration. Currently serving as a Service Desk Analyst II at DYOPATH since March 2020, Joseph previously held roles as an Information Technology Support Specialist at Auravox and a Service Desk Specialist at SalesStaff, where responsibilities included trouble ticket resolution, cloud service management, and system configuration. Joseph's background also includes work as an IT Flex Instructor at MyComputerCareer.com and a System Administrator at SynchroNet, showcasing expertise in networking, server management, and technical documentation. Joseph served in the United States Marine Corps as an Administrative Assistant, demonstrating strong organizational and supervisory skills. Joseph holds an Associate of Arts and Sciences in Computer Systems Networking and Telecommunications from Houston Community College and an IT Pro Career Program certification from MyComputerCareer.
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