e-bot7
Julia Ettl-Steger is a Customer Success Manager at e-bot7, an AI-driven company recognized as a Forbes Top 10 AI company in Europe, with a strong multicultural presence across five European offices. Julia has extensive experience in customer service automation, previously holding the position of Account Executive DACH at e-bot7, and has also contributed to agrilution and New Flag GmbH as a Customer Success professional and Key Account Manager, respectively. Julia's career began in sales and marketing at ALLUDE GmbH and research at Hartmann Consultants. Julia's educational background includes a degree from Universität Passau and studies at Università di Pavia, alongside attending high schools in the United States and Germany.
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e-bot7
e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales and saves up to 80% of costs.