Filipe Castro is a seasoned IT professional with extensive experience in support and process analysis roles. Currently serving as a Senior Support Engineer at e-Core since May 2023, Filipe's previous experience includes an IT Analyst position at ExxonMobil, where support for over 80 applications in the refinery sector was provided. Notable roles include a Senior IT Support Analyst at Meta, assisting Volvo do Brasil and Volvo North America, and contributing to the Microsoft project at Wipro Limited as an IT Analyst. Early career experiences include internships at Fundação Copel and Grupo Fertipar, focusing on PL/SQL development and ERP support. Filipe holds a degree in Administration and has pursued additional education in English.