Roni Trento

Roni Trento is a Cloud Support Engineer at e-Core, with experience dating back to November 2008 when Roni joined IBM as a Senior Systems Analyst. During Roni's tenure at IBM, key responsibilities included leading a team that reported to the business team of Sprint, focusing on report production, metric analysis, and communication of process changes. Additionally, Roni was involved in the analysis and resolution of urgent issues related to the Retail Management System (RMS), which is the primary application for sales, activation, and device exchange used by Sprint.