Andreas Reschner

Andreas Reschner is a Senior Customer Experience Manager at E.ON Deutschland, where responsibilities include analyzing and designing customer experiences across the entire customer journey, with a focus on projects related to digital experience, smart home, and electromobility. Previously, Andreas held the position of Innovation Manager, overseeing various projects to improve Net Promoter Score (NPS) and implementing measures to enhance internal business processes. Earlier experience includes serving as a coordinator for data requests at E.ON Vertrieb Deutschland and as a data management officer at E.ON Service Plus, where programming in SAP R3 and Business Warehouse was performed. Andreas holds a Diplom-Ingenieur degree in Wirtschaftsingenieurwesen from Hochschule München University of Applied Sciences and has additional education from the University of Plymouth.