Aaron Smith is an experienced Operations Manager at E.ON Next since July 2022, and has been with E.ON since June 2011, progressing through various roles including Head of People Chapter and Change Management Specialist. As Head of People Chapter, Aaron Smith is responsible for defining the strategic roadmap for the closure of E.ON UK's Residential Customer Service Business, overseeing a team of 60 People Leads and ensuring the wellbeing of 1500 front-line and back-office colleagues during a significant business transformation. Previous roles include managing the performance and development of colleagues and leading operational readiness for projects in the SME Customer Service Team using agile methodology. Aaron Smith's early experience includes serving as a Section Manager focused on delivering exceptional service to key profit-making customers.
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