Fiona Cozens

Fiona Cozens is an experienced professional in social care systems management, currently serving as the Social Care Systems Team Manager at the City of Wolverhampton Council since August 2012. In this role, Fiona provides first and second line support to 3,000 system users and is involved in configuring and migrating case management systems. Previous positions include Team Leader at the same council, Chair of Trustees at CASS, and Director of Fiona Cozens Copywriter, where Fiona specialized in SEO copywriting. Earlier career roles include Policy Officer at Warwick District Council and Senior Policy and Performance Officer at South Staffordshire Council, demonstrating expertise in change management and strategic thinking. Fiona's career began with an audit position at the Audit Commission following a BA (Hons) in Historical Studies from the University of Warwick.