Jack Griffin is an experienced Network and Infrastructure Engineer currently serving the City of Wolverhampton Council since February 2017, providing 2nd and 3rd line support for network and telecommunications equipment. Previous roles include 2nd Line Desktop Engineer and Service Support Assistant, focusing on ICT desktop support and telephony billing, respectively. Prior experience includes positions as a Postman with Driving and Healthcare Assistant, showcasing versatility in customer service and teamwork in various environments. Jack holds a Bachelor of Science degree in Music Technology and Production from the University of Derby and possesses an extensive educational background in ICT and music from Ounsdale High School.