Maureen Kanke

Maureen Kanke currently serves as a Chargeback/Dispute Resolution Officer at E-Settlement Limited, a position held since September 2019. Responsibilities include receiving, resolving, and responding to charge-back inquiries from various Nigerian Commercial and Microfinance banks, as well as processing and disputing both Card Present and Card Not Present disputes to recover funds through thorough investigations and communication with external partners. Prior to this role, Maureen Kanke worked as a Customer Service Representative and Brand Ambassador for Baileys drink from September 2015 to March 2017.