Eryc Eyl

Senior Solution Director, Customer Experience at E Source

Eryc Eyl has a diverse work experience that spans across various industries and roles. Eryc is a keynote speaker, author, and consultant, specializing in customer and employee experience research and advising organizations on creating better experiences. Additionally, Eryc has held positions in change management, training and development, project management, and process improvement for companies like E Source, OtterBox, Level 3 Communications, Avnet Inc., and General Electric. Eryc'sexpertise lies in strategizing, prioritizing, and taking bold actions to make organizations more customer-centric, employee-centric, and human-centric. Throughout their career, Eryc has demonstrated a commitment to personal and professional effectiveness, creative risk-taking, and facilitating transformative experiences for employees and customers.

Eryc Eyl holds a BA in English Literature and Film from Vassar College, graduated in 1993 and obtained an MA in Education from the University of Colorado Boulder in 2000. Eryc also attended Berthoud High School from 1985 to 1989. Additionally, Eryc has obtained various certifications related to customer experience, virtual hosting and presenting, organizational culture, change management, and Lean Six Sigma.

Links

Previous companies

Avnet logo
OtterBox logo
General Electric logo
Level 3 Communications, LLC logo

Timeline

  • Senior Solution Director, Customer Experience

    July, 2020 - present

  • Senior Manager, Customer And Employee Experience Research

    January, 2020

  • Lead Analyst

    January, 2017

  • Research Analyst, Customer Experience

    September, 2013

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