e.surv Chartered Surveyors
Anjli Kotak is a skilled operations manager with extensive experience in leading multi-site call center operations and providing excellent customer service in the financial sector. With a background in managing customer experience, contact centers, fraud operations, and customer sales, Anjli has a proven track record of driving exceptional results and achieving KPIs. Anjli's expertise lies in developing robust strategies that align with business goals and ensure top-notch service delivery.