Biró L.

Biró L. is an experienced Head of Customer Service in the oil and energy industry and e-commerce. They held positions such as Head of Billing Management and Head of Customer Experience, demonstrating expertise in management, training, and customer service quality assurance. Biró previously served as Head of QA and Trainings at Vatera and Customer Service Team Leader at EMFESZ, among other roles. They pursued higher education at institutions including Budapest Business School, where they earned an Associate's Degree in Business Coach, and are currently studying Computer Programming at Magyar Agrár- és Élettudományi Egyetem.