Paola Carvajal Rojas

Paola Carvajal Rojas is a dedicated Customer Success Specialist currently employed at Parserr since December 2023, focusing on exceptional customer experiences and business growth through onboarding and ongoing support. Prior to this, Paola served as Team Leader Fiber Project Manager at e2e Technology Solutions, providing mentorship and establishing key performance indicators for Customer Success Managers. In previous roles at LinkAmerica, Paola excelled as a subject matter expert and Fiber Sales Support Project Manager, while earlier experiences include roles in account receivables at IDT Corporation and personalized customer service at Marvilla BusinessCenters. Paola's educational background includes a degree in Psychology from Fundación Universitaria Konrad Lorenz and various certifications in humanistic studies and psychological first aid from Universitat Autònoma de Barcelona.