Marlon Castro is an experienced professional in customer support and IT management with a career spanning over three decades. Currently serving as Customer Support Manager at e2open since December 2022, Marlon previously held various managerial roles at Genesys, including Product Support Manager and Sr. Technical Account Manager, from December 2016 to November 2022. Prior experience includes IT Manager at Arriva Medical from August 2015 to December 2016, IT Operations Manager at Manulife Financial from September 2010 to July 2015, and IT Manager at American Discovery from August 2007 to September 2010. Marlon's career began at the Philippine Tourism Authority, where leadership as Head of Division was demonstrated from January 1993 to July 2007. Marlon holds a Master's degree in Government Management from the University of the City of Manila and a Bachelor of Science in Computer Science from AMA Computer College.
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