Taurean J. Cloete

Taurean J. Cloete is an experienced IT Change Management Specialist at e4 Strategic since March 2020, with prior roles at e4 TRUSTED.STRATEGIC from April 2016 to March 2020, including positions as Call Center Agent II and Digital Certificate Administrator. In the role of Call Center Agent II, Taurean managed detailed logging of calls within Dynamics 365 and addressed queries effectively, escalating issues only when necessary. As a Digital Certificate Administrator, responsibilities included processing support requests for digital certificates and ensuring client satisfaction. Taurean's earlier experience includes serving as Admin Officer II at Collab2 (Pty) Ltd. from May 2013 to March 2016 and as Service Coordinator at Beswick Office Products from June 2007 to September 2012, where various administrative and customer service tasks were handled. Taurean completed education at Die Fakkel High School from 2001 to 2006.