Matthew Mustard

Matthew Mustard is an accomplished professional with extensive experience in customer success and learning development, currently serving as Senior Director of Customer Success at EAB since February 2015. In this role, Matthew leads a team focused on strategy execution, process optimization, and scalable program design while partnering with leadership to refine operational frameworks for sustainable growth. Previously, Matthew held various positions at EAB, including Senior Director of Learning & Development and Team Manager of Customer Success, where a strong emphasis was placed on driving data-driven strategies in higher education. Prior experience includes consultancy at Acumen Solutions, significant growth achievements at Active Minds, Inc., and investigative work at The American Association of Suicidology. Matthew holds a Master of Arts in Forensic Psychology from Marymount University and a Bachelor of Science in Psychology from the University of Florida.