Eagle Teleservices, Inc.
Austin Pfaff is an experienced corporate trainer and Training Manager at Eagle Teleservices, Inc., since August 2019, focusing on staff development through group and individual learning programs for new hires. Prior experience includes roles as a Road Side Support Specialist at Red Eye Cookie Company from December 2017 to August 2019 and as a General Manager at Hibachi Box from July 2016 to November 2017. Austin Pfaff holds a degree from Virginia Commonwealth University, completed in 2019.
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Eagle Teleservices, Inc.
Eagle is a full-service customer response center providing the commercial trucking industry with emergency roadside service for tire replacements 24 hours a day, 365 days a year. Eagle provides call center services for original equipment manufacturers Yokohama and Michelin along with commercial tire dealers from both the American Commercial Tire Network as with as the Michelin Commercial Service Network. Eagle also works directly with fleets in serving as an extension of their own maintenance departments by handling requests for tire maintenance. To ensure prompt cost efficient service we develop close working relationships with our service delivery partners. In most cases, Eagle dispatches our service delivery partners' technicians directly - the technician's on-hand inventory helps maximize efficiency and minimize downtime.