Eagle Teleservices, Inc.
Nancy Rodriguez has a background in social work with experience in counseling, case management, and community resource linkage. Rodriguez served as a QMHP-A Counselor at Upside To Youth Development, focusing on individualized mental health support and family counseling. Prior internships include providing clinical counseling and case management at World Pediatric Project, intake and treatment for patients with HIV at Fan Free Clinic, and translating services for Spanish-speaking clients at Virginia Department of Social Services. Additionally, Rodriguez has experience in data entry and customer service from a prior role at Party City. Educational qualifications include a Bachelor's degree in Social Work from Virginia Commonwealth University, attained between 2008 and 2011.
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Eagle Teleservices, Inc.
Eagle is a full-service customer response center providing the commercial trucking industry with emergency roadside service for tire replacements 24 hours a day, 365 days a year. Eagle provides call center services for original equipment manufacturers Yokohama and Michelin along with commercial tire dealers from both the American Commercial Tire Network as with as the Michelin Commercial Service Network. Eagle also works directly with fleets in serving as an extension of their own maintenance departments by handling requests for tire maintenance. To ensure prompt cost efficient service we develop close working relationships with our service delivery partners. In most cases, Eagle dispatches our service delivery partners' technicians directly - the technician's on-hand inventory helps maximize efficiency and minimize downtime.