Shawn Christian

Shawn Christian is a skilled professional with diverse experience in customer support, financial aid operations, and data analysis. Currently serving as a Client Happiness Member at Earnest since October 2022, Shawn previously worked as a Support Analyst for Coinbase, where responsibilities included providing tier 1 and 2 technical support across various platforms and managing complex customer issues. Prior experience includes positions as a Financial Aid Clerk at Folsom Lake College, where Shawn evaluated financial viability and provided guidance on financial aid opportunities, and as a Data Analyst Intern at Practice Management Incorporation, focused on data quality and billing reports. Educational qualifications include a Bachelor of Science in Management Information Systems from San Jose State University and an Associate of Science in Business Administration from Folsom Lake College.