Jose Mercado

Jose Mercado is an experienced technical support specialist currently serving as Tier 3 Technical Support at Earnin since August 2022. Prior to this role, Jose worked as a Tire Technician at Discount Tire from April to August 2022, where responsibilities included providing tire services and coordinating with a team for efficient operations. From December 2017 to March 2022, Jose worked as a Retail Specialist at The Home Depot, assisting over 50 customers daily in the tool rental process and contributing to a high level of customer service. Jose is a graduate of BloomTech, completing education from March 2021 to May 2022.