The Customer Support and Operations Team at Earnin is dedicated to enhancing user experience by providing expert assistance and resolving technical inquiries. They manage customer interactions, streamline operational processes, and develop strategies to improve service delivery. The team also works closely with other departments to ensure alignment and support Earnin's mission of making financial access seamless for users.
Anna Islam
Senior Program Manager, Talent...
Antonia Boscacci
Customer Operations Specialist
Christian Rasay
Tier 3 Technical Lead
Jose Mercado
Tier 3 Technical support
Joshua Almeda
Tier 3 Technical Support Advoc...
Kim Kenney
Operations Manager
Matthew Ferguson
Head of Customer Success
Saili Vidwans
Customer Operations Specialist
Tiffany Wang
Chief of Staff to the CTO