Jose Michael Joseph

Jose Michael Joseph has a diverse work experience in the technology industry. Jose Michael started their career in 2016 as a Software Engineer at Microsoft before transitioning into a Product Manager role in 2017. At Microsoft, they gained experience in both product management and software engineering.

In 2019, Joseph joined LivePerson as a Product Manager, where they focused on increasing the adoption of the LivePerson platform by small and medium businesses. Jose Michael successfully launched a novel free trial experience and introduced a custom-designed product tier for the SMB market, leading to increased sign-ups and new revenue streams for the company.

In 2021, Joseph joined Coinbase as a Product Manager. In this role, they were responsible for customer support improvement, data analytics, and internal tooling. Jose Michael led projects that implemented automation of support journeys via chatbots, as well as products that improved the efficiency of human agents. Jose Michael also played a key role in developing Tracer (or Coinbase Analytics), a blockchain analyzer used by internal compliance teams and external law enforcement agencies.

Most recently, in 2023, Joseph joined EarnIn as a Senior Product Manager. Additional details about their role at this company are not provided.

Jose Michael Joseph completed their Bachelor of Engineering (B.E.) degree in Computer Engineering from the University of Mumbai, which took place from 2010 to 2014. Jose Michael then pursued further education and achieved a Master's degree in Computer Science from the University of Pittsburgh between 2014 and 2016.