Joshua Almeda

Joshua Almeda is an experienced technical support advocate currently serving as a Tier 3 Technical Support Advocate at EarnIn since May 2023. Previously, Joshua worked as a Technical Support Specialist (L2) at Palo Alto Networks from June 2021 to December 2022, where responsibilities included providing technical systems support, troubleshooting, and hardware resolution. Joshua's background also includes positions as a Customer Care Advocate I Review Analyst at NETGEAR, a Merchandiser at RMSI, a QuickBooks Specialist at Intuit, and a Technical Support Trainer at West Corporation. Joshua is pursuing education at the University of the People and has attended the National Holistic Institute and the University of Phoenix.