Grettel Chaves

Grettel Chaves has a strong background in operations management, customer service, and quality assurance. With experience in companies like EarnUp, Western Union, and Teleperformance, Grettel has successfully managed operations queues, provided coaching and feedback to agents, conducted performance reviews, and monitored customer interactions for excellence. Grettel's expertise in operational control, workforce management, and continuous improvement has made their a valuable asset in various roles throughout their career.