East Bay Community Energy
Chris D. is an experienced professional in customer operations and information systems, currently serving as the Manager of Customer Operations at Ava Community Energy since June 2023. In this role, Chris D. is the lead and subject matter expert for customer billing operations, integrating programs and rate changes in collaboration with PG&E. Prior to this position, Chris D. worked as a Program Manager at GrowthQ and spent over 16 years at Pacific Gas and Electric Company, where roles included Senior Information Systems Analyst in Customer Care, focusing on Electronic Data Interchange inquiries and creating training processes, as well as Customer Service roles in billing and call center operations. Chris D. began the career at Lowe's Companies, Inc. as a Team Lead. Educational qualifications include a Master of Science in Technology Management and a Bachelor of Science in Information Technology from The University of Arizona Global Campus.
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East Bay Community Energy
East Bay Community Energy (EBCE), is the local public electricity supplier in Alameda County and in the City of Tracy. EBCE is providing clean, green energy at low rates to our 635,000 customers. EBCE reinvests earnings back into the community to create local green energy jobs, local programs, and clean power projects. EBCE member cities include Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, Stockton, Tracy, and Union City. The unincorporated areas of Alameda County (including Ashland, Castro Valley, Cherryland, Fairview, San Lorenzo, and Sunol) are also served by EBCE.