East Side House Settlement
Joseph Vines is a skilled Network Support Technician with a strong background in technical support and customer service. Since April 2019, Joseph has been part of a team at East Side House Settlement, managing technical tasks across 29 sites. Previous experience includes working as a Dispatcher Technician at Time Warner Cable, where responsibilities involved troubleshooting equipment and managing work orders, as well as serving as a Help Desk Analyst at Berkshire Capital Securities LLC, providing support for computer systems and performing maintenance updates. Joseph also held roles in accounting and sales, demonstrating versatility in managing financial transactions and delivering exceptional customer service. Joseph earned a BS in Professional Studies: Computer Science from Slippery Rock University and has additional education in computer science from Queens College and Per Scholas.
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