Narendra Rajpurohit

Narendra Rajpurohit has a diverse work experience spanning over several years. Narendra has held various roles in different companies, demonstrating their expertise in operations management and customer service.

Their most recent position was as the Vice President of Operations at East West Assist Insurance TPA Pvt Ltd, where they were responsible for ensuring the operational delivery of all client service level agreements (SLAs) and managing internal and external audits.

Prior to this, Narendra served as the Assistant Vice President of Operations at Alinea Healthcare Pvt. Ltd., overseeing the Pre Policy Medical Check-up division for multiple insurance clients. Narendra was responsible for driving seamless service delivery and maintaining client SLAs.

Before joining Alinea Healthcare, Narendra held the position of Sr Manager at Karvy Digikonnect, where they managed the customer service and sales processes for Bharti AXA. Narendra was responsible for hiring, knowledge transfer, and implementing standard operating procedures.

Prior to Karvy Digikonnect, Narendra served as the Operations Manager at Intelenet Global Services and CD Equisearch Pvt Ltd, where they managed multiple processes and ensured service delivery through various key performance indicators (KPIs).

Earlier in their career, they worked as an Assistant Manager at Firstsource Solutions Limited, managing a contact center for Axis Bank's credit card division. Narendra also gained extensive experience at ICICI Bank Ltd as a Team Leader, overseeing retail banking and credit card phone banking.

Narendra's career began at IBM Daksh Business Process Services Pvt. Ltd. as an Assistant Manager, where they handled Airtel's prepaid customer care process.

In addition to their operational and customer service roles, Narendra has also served as a Product and Process Trainer at Page Point Services India Pvt. Ltd, where they handled inbound calls for Airtel Prepaid Customer Care.

Overall, Narendra Rajpurohit has amassed significant experience in operations management, customer service, and team leadership throughout their career.

Narendra Rajpurohit attended Mumbai University from 2000 to 2001, where they pursued a Bachelor of Commerce degree. This is the extent of their education history provided.