Carlos Ponce

Carlos Ponce is a seasoned banking executive with extensive experience in product management and operations. Currently serving as Senior Vice President of GTS Product Management at East West Bank since August 2015, Carlos previously held positions such as Vice President of Operations and Service Management at MUFG Americas and Assistant Vice President of Process Governance Manager at Union Bank. With a strong focus on client onboarding, account management, and operational efficiency, Carlos has successfully managed large teams and budgets, ensuring high service levels and compliance with regulatory standards. Carlos began the professional journey at Bank of America as a Senior Customer Service Advisor and holds degrees from California State University, Los Angeles and Rio Hondo College.