Robbie Gibb

Robbie Gibb possesses extensive experience in customer service and operations within the rail industry. Currently serving as a Customer Service Delivery Executive at East West Railway Company since November 2021, Robbie previously held several key roles at ARRIVA UK TRAINS LIMITED, including Customer Experience Manager for the Franchise Bidding team and Business Lead for a Revenue Protection Change Project. Prior experience includes Regional Manager positions at Chiltern Railways, responsible for the operation of stations in London, as well as various roles at Arriva UK Trains and DB Regio UK, focusing on bid writing and customer service management. Robbie's career highlights a strong commitment to improving customer experiences and operational efficiency in the rail sector.