April M.

April M. is an experienced hospitality professional with a strong background in reservations and customer service. Currently serving as a Reservations Sales Specialist at East West Hospitality since August 2020, April M. previously held the position of Group Reservations Coordinator at Ritz Carlton Bachelor Gulch where responsibilities included building group blocks and managing room lists. Prior experience as a Reservations Agent at Hotel Talisa, Vail, and The Sebastian - Vail enhanced April M.'s skills in reservation management, performance metrics, and customer engagement. April M.'s career began with the Ritz-Carlton Hotel Company LLC as a Front Desk Agent, where proficiency in various software programs and cross-training in other departments was developed.