Oksana Krysko

Assistant Branch Manager at Eastern Bank

Oksana Krysko has a diverse work experience spanning over 16 years. Oksana started their career as the Head of Logistic Department at Lviv city council from June 2006 to October 2007. In this role, they hosted meetings with staff and clients, answered questions, resolved issues, and worked with local administrators.

From September 2009 to February 2021, Oksana worked at Romexsoft as a Project & Client Relations Manager on a part-time basis. Their responsibilities included documenting customer conversations, tracking requests and solutions, and addressing customer concerns, resulting in a reduction in complaint calls.

In March 2021, Oksana joined Eastern Bank as a Service Associate and later transitioned to the role of Operations Associate in January 2022. At Eastern Bank, they developed strong relationships with clients, ensured compliance with operational procedures and policies, and provided exceptional customer service and product knowledge.

Throughout their career, Oksana consistently demonstrated their ability to build strong relationships with clients and partners, maintain a deep understanding of company policies and procedures, and deliver outstanding customer experiences.

Oksana Krysko attended Lviv State University of Internal Affairs from 2001 to 2005, where they studied Law. Additionally, in September 2022, they obtained a Notary Public Commission from The Commonwealth of Massachusetts.

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