The Eastern & Oriental Hotel – known simply as the ‘E&O’ to generations of travellers – exudes a charm that is inimitably its own. For most of its history, its passageways and halls were the preserve of the rich and privileged from the Western world – intrepid travellers that included acclaimed writers and aspiring literati who arrived in steamships seeking to experience the exotic East. Even with the passage of time, this unique pearl at the heart of George Town continues to shine as a testament to the grand elegance of the British colonial era, the embodiment of both a special time and a special place. Indeed, at the E&O, life’s true pleasures never go out of fashion. For over 138 years, the hotel has welcomed the world in timeless style. This legacy is conserved and further elevated with the re-opening of the Heritage Wing that is now setting the new standard as a leading destination in classic hospitality.

Hotels & Hospitality

Eastern & Oriental Hotel Penang

Alison Fraser

Cillia Khoo

Administration & General

Sales & Marketing

Security & Safety

Engineering

Housekeeping

Food & Beverage

Front Office

Kitchen

Human Resources

Finance

The Hospitality and Guest Services team at Eastern & Oriental Hotel Penang is dedicated to ensuring an unparalleled experience for every guest. This team oversees various aspects of guest interactions, from reservations and room services to dining and spa offerings, ensuring that all services reflect the hotel's rich heritage and commitment to excellence. By fostering a warm and welcoming atmosphere, they strive to uphold the E&O's legacy of timeless hospitality while meeting the evolving needs of modern travelers.

Hospitality and Guest Services

Revenue and Finance Team

Sales and Events

Hospitality and Guest Services

About

Team members

Other teams at Eastern & Oriental Hotel Penang

Revenue and Finance Team

Sales and Events