Louise O'Driscoll

Service Director -people And Communities at EASTLEIGH BOROUGH COUNCIL

Louise O'Driscoll has a diverse work experience spanning over several years. Louise has held various managerial roles in different organizations, primarily in the public sector. Their most recent position is the Service Director - People and Communities at Eastleigh Borough Council, which they have held since 2017. In this role, they are responsible for leading and managing the business development, transformation, and performance of customer service delivery. Prior to this, Louise served as the Head of Operations - Specialist Services at the same council, where they had accountability for financial and resource management, business planning, and service improvement. Before their tenure at Eastleigh Borough Council, Louise worked as the Head of Development Management, Support & Performance Manager, and Area Administrative/Personnel Officer at various organizations. Louise also has experience in the NHS and private sector, having worked at the West Locality NHS Mental Health Team, British Gas, Anglesea Motor Company, and Midland Personal Financial Services. Overall, Louise O'Driscoll has demonstrated expertise in leadership, operational management, strategic planning, budget responsibility, and service improvement.

Louise O'Driscoll obtained a BTEC National Certificate in Business & Finance from Eastleigh College from 1997 to 1999. From 2007 to 2009, they pursued a Postgraduate Degree in Human Resources Management and Services, as well as a Postgraduate Degree in Human Resources Management/Personnel Administration, General, and a Post Graduate Degree in HR, all from the University of Portsmouth. Additionally, they obtained Lean Six Sigma Green Belt Certification from the Knowledge Academy in June 2019 and an EMCC Foundation Level Coaching Award from EMCC in April 2016.

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Previous companies

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Timeline

  • Service Director -people And Communities

    March, 2023 - present

  • Executive Head Customer Care

    January, 2021

  • Head Of Operations Specialist Services

    November, 2017

  • Head Of Development Management

    March, 2014

  • Support Performance Manager

    April, 2002