Tracie Buckley

Property Operations Director at Eastwood Homes

Tracie Buckley has extensive work experience in property management and real estate. Tracie is currently working as a Property Operations Director at Eastwood Homes since November 2020. Prior to that, they worked as a Property Manager at FirstKey Homes from February 2019 to November 2020.

From 2018 to 2019, Tracie served as a Community Manager at Independence Realty Trust Inc (IRT), where they oversaw a multi-family mid-rise property in Charlotte, North Carolina. During their tenure, they successfully increased rental prices by 11% while maintaining a 74% resident retention rate.

Tracie also held the position of Assistant Portfolio Operations Director/Broker-in-Charge at Progress Residential from November 2015 to March 2017. In this role, they played a vital role in growing the Charlotte market by 400 homes within the first year and was responsible for implementing policies, procedures, and operational functions. Tracie also demonstrated excellent leadership skills, resulting in a 12% increase in customer service performance and a significant reduction in delinquency rates.

Before that, they worked as a District Manager at CompassRock Real Estate from August 2012 to November 2015. In this role, Tracie was responsible for overseeing three multi-family properties totaling 1004 units across North Carolina and South Carolina. Tracie successfully increased occupancy rates by 3.45% and managed property-wide rehabilitation projects.

Tracie's earlier work experience includes roles as a Community Manager at WRH Realty Services, Inc from June 2012 to August 2013, a Community Manager at Crosland from 2009 to 2011, a Community Manager/Area Marketing Manager at Laramar Group from 2007 to 2009, a Recruiting/Training Director and Real Estate Sales Broker at ERA Jim Beaty and Associates from 2004 to 2008, and a Senior Community Manager at Archstone from 2000 to 2004.

Tracie Buckley attended the University of North Carolina at Charlotte, where they studied Political Science and Psychology. Tracie has obtained several certifications throughout their career, including the Certified Apartment Portfolio Supervisor (CAPS) Designation from the National Apartment Association in 2014, the Certified Credit Compliance Professional (C3P) Destination in 2013, the North Carolina Notary Public from the North Carolina Department of the Secretary of State in 2011, the NC Broker-In-Charge from the North Carolina Real Estate Commission in 2010, and the NC Real Estate Broker License from the North Carolina Real Estate Commission in 2003. In addition, Tracie earned the Certified Apartment Manager (CAM) Designation from the National Apartment Association in 1998. Tracie also holds the Accredited Residential Manager (ARM) Designation from the Institute of Real Estate Management, but the year of attainment is not provided.

Links

Timeline

  • Property Operations Director

    November, 2020 - present

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