Mona Tesalonika S.

After Sales Service Specialist at Sunday

Mona Tesalonika S. has worked in various roles throughout their career. Mona started in 2008 at Family Medical Centers as a Pharmacy Assistant, responsible for managing inventory and conducting stock take. In 2012, they moved to Equity Life Indonesia as a Claims Analyst, where they analyzed and verified claims information and handled customer complaints. From 2014 to 2023, they worked at Mega Insurance, starting as a Customer Relationship Management Specialist, managing customer relations and handling complaints. Mona then transitioned to the role of Account Manager, where they sought out new clients and maintained relationships with existing clients. In 2022, they joined PT Talisman Insurance Brokers as an Assistant Manager for Business Strategic, where they contributed to business projects, handled reporting, and developed insurance products. Finally, starting in 2023, they became an After Sales Service Specialist at Sunday.

From 2017 to 2021, Mona Tesalonika S. attended Sekolah Tinggi Ilmu Ekonomi Dewantara, where they pursued a Bachelor's degree in Bisnis, Manajemen, dan Marketing.

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Timeline

  • After Sales Service Specialist

    April, 2023 - present