Michele Ferrucci is a seasoned professional with extensive experience in the aviation and customer service sectors, currently serving as a Cabin Manager at easyJet since March 2017. Demonstrating strong leadership skills, Michele excels in empowering cabin crew teams to deliver outstanding inflight experiences while prioritizing safety and operational efficiency. Previous roles include Cabin Crew Recruitment Assessor, Senior Customer Service Manager for the Spanish & Italian Market at Campaya, and Junior Copywriter at Slow Food. Michele holds multiple degrees, including a Master's in Advertising Communication from Università per Stranieri di Perugia and a Master's in Digital Marketing from Universidad Nacional de Educación a Distancia, enhancing a robust skill set that encompasses strategic recruitment, customer-centric service, and effective marketing strategies.
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