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Melissa Barnickel

Senior Customer Success Manager at EasyTranslate

Melissa Barnickel has a diverse work experience spanning several companies. Melissa currently works at EasyTranslate, where they started in February 2017 as a Language Advisor and Project Manager. Melissa then progressed to become a Customer Success Manager in August 2020 and later took on the role of Senior Customer Success Manager in February 2021.

Prior to EasyTranslate, Melissa worked at Falcon.io from November 2013 to December 2016. During their time there, they held roles as a Customer Success Advisor and later as a Customer Success Manager.

Before Falcon.io, Melissa worked at One.com from November 2009 to October 2013. Melissa started as a Team Coordinator for German support and later became a Social Media and Customer Care Coordinator.

Earlier in their career, Melissa was an Exhibition Assistant at BBK Gesellschaft für moderne Sprachen mbH from 2004 to 2009.

Melissa also worked as a Salesperson and handled administrative tasks at Benetton Kapp Gmbh from 1996 to 2001.

Melissa Barnickel has demonstrated strong customer success and management skills throughout their career, with a focus on language services and support.

Melissa Barnickel completed their education history with a Diploma in Business Administration (Marketing) from Johannes Gutenberg University Mainz in 2010. Prior to that, they attended the University of Groningen from 2005 to 2006, although it is unspecified whether they obtained a degree during that time. Melissa also completed their Abitur at Bischof-Neumann-Schule, but the specific field of study for this degree is not provided.

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Timeline

  • Senior Customer Success Manager

    February, 2021 - present

  • Customer Success Manager

    August, 2020

  • Language Advisor | Project Manager

    February, 2017