Jerry Cordeta

Regional IT Service Desk Technician at Eating Recovery Center

Jerry Cordeta has a diverse background in information technology and customer service. Currently serving as a Regional IT Service Desk Technician at Eating Recovery Center since April 2023, Jerry plays a crucial role in supporting teammates to provide optimal patient care. Previously, Jerry worked as an Information Technology Service Desk Technician at ERCPL, focusing on technical support for IT systems and troubleshooting hardware and software issues. Jerry's experience also includes a role as an Information Technology Field Technician at Jacobs, where responsibilities included resolving helpdesk tickets for over 9,500 users and providing training to junior technicians. In the hospitality sector, Jerry demonstrated customer service skills at the Sushi House of Bentonville, where responsibilities included greeting customers and training new employees. Jerry attended Towson University, pursuing studies in Computer Science from 2014 to 2017.

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