Ralph mac Donald

Ralph Mac Donald is an experienced Service Operations Manager currently leading service operations for Africa at Eaton since July 2021. Previously, Ralph held multiple positions at Ingersoll Rand from November 2014 to June 2021, including Territory Service Operations Leader for the Middle East, India, and Africa, National Services Leader, and Branch Leader for KwaZulu-Natal. Ralph's career began at Defy Appliances, serving as Regional Service Manager and Field Service Manager from October 2011 to October 2014. Ralph's expertise includes coordinating and managing staff to meet targets and ensuring timely delivery of after-sales services to customers. Ralph completed education at Glenwood Boys High School from 1985 to 1989.