Karan Kapoor possesses extensive experience in customer service and operations management, currently serving as the Assistant Manager - Concierge at EazyDiner since July 2018, after previously holding the role of Concierge Executive. Prior to this, Karan worked as an Operations Management Trainee at MobiKwik for a brief period in 2017. Karan's educational background includes a Post Graduate Diploma in Management (PGDM) with a focus on Marketing and Operations from IILM, as well as studies at the International School of Management in Germany. Karan earned a Bachelor of Business Administration (BBA) in Business Administration and Management from the Indian Institute of Planning and Management and completed high school at G.D. Goenka Public School and Bishop Cotton Boys' School.