Dan Leiva

Dan Leiva is the VP, Customer Service Technology, Global Customer Experience at eBay. He joined eBay in 2017 as Senior Director, Customer Service Technology from Apple, where he had served as the Head of Technology Platforms & Innovation & Management, Global Retail Contact Center. Prior to Apple, he was Senior Director, Process Excellence at Travelers, and before this, he was Director, Assisted Customer Support, TurboTax at Intuit.