Darren Zhang has extensive experience in business intelligence engineering and IT operations, having worked at eBay from June 2009 to June 2015 as a Senior BI Engineer and Business Analyst, where responsibilities included data warehouse modeling and the development of reports and dashboards for IT leadership. Zhang also served as a Service Desk Technician and Associate Manager in Global Engineering and Analytic, focusing on KPI strategy alignment and ITSM process improvement. Prior to eBay, Zhang was a Support Engineer at Microsoft from April 2008 to June 2009, providing enterprise support for Windows server solutions and related products. Currently, since November 2016, Zhang is an Engineering Manager at eBay, leading the transformation of intranet applications to cloud-native micro-services and building multicultural offshore engineering teams.
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