eBay
Justin Munday has extensive experience in customer service and business process management, currently serving as a Business Process Manager - Service Readiness at eBay since October 2015. Previously, Justin held the position of Customer Experience Specialist at eBay and served as Sr. Customer Service Operations Manager for Demand Media’s Society6, where responsibilities included managing customer service operations and formulating strategies. Additionally, Justin worked as Director of Customer Service at Rent.com and consulted for NearWoo, implementing Salesforce CRM to enhance customer service and sales operations. Justin's career began as a Top Customer Care Supervisor at eBay from January 2006 to November 2011, contributing to one of the largest online marketplaces.
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