Eben Telecom Pvt. Ltd.
Devi Pillai has a diverse work experience spanning over 16 years. Devi most recently served as the Operations Head at Eben Telecom Pvt. Ltd. since 2020. Prior to that, they worked at Sutherland as a Manager in Service Delivery Management from 2016 to 2020. preceeding this, they worked at Allianz Insurance as an Operations Manager from 2015 to 2016. Before that, they worked at RR Donnelley as a Client Manager from 2014 to 2015. Devi began their career at Wipro Limited as an Assistant Manager from 2004 to 2012.
Devi Pillai's education history starts with their completion of a Higher Secondary Certificate from the Central Board of Secondary Education in 1991. Devi then pursued their Bachelor's Degree in Science, focusing on Microbiology, at the University of Mumbai from 1991 to 1994. Following this, they obtained a Master's Degree in Science with a specialization in Applied Biology from the same institution between 1994 and 1998. Later, in 2009, Devi enrolled at the Symbiosis Institute of Management Studies and successfully completed a Post Graduate Diploma in Business Administration in the field of Relationship and Operations Management by 2011.
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Eben Telecom Pvt. Ltd.
Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala. We are a Customer Engagement Services Company that assists brands in Customer Acquisition, Customer Transaction Building and Customer Relationship Management which is headquartered in Kerala. We serve our customers with a focus on providing value combined with high levels of service, quality and integrity and is managed by a high quality team of professionals with vast experience in each of its service offerings, thereby providing our customers with the benefit of experience, knowledge and ideas to enhance their competitiveness in the market place. Eben combines the power of technology with a pool of trained and talented manpower that is capable of seamlessly managing every aspect of the customer & client contact. Eben Telecom is a pioneer in Contact Centre Operations and have a fresh & new perspective on how to manage customer relationships more effectively. The key to building a loyal customer base lies in a business strategy that revolves around Customer Relationship Management. This is where we as a team come into the picture – Team Eben Telecom. We step in and take on the responsibility of managing your customer relationships on your behalf and thus making your customers happy.