eBest Mobile
Michael Cai has a diverse work experience. Michael started their career in 1992 as a software engineer at Professional Computer Center, where they worked until 1996. In 1998, they co-founded EcomXML Inc. and served as the CTO until 2000. Additionally, Michael Cai served as the Chief Executive Officer at eBest Mobile starting from October 2000.
Michael Cai completed their Bachelor of Science (BS) degree in Electrical and Electronics Engineering from Fudan University between 1982 and 1986. Michael later pursued a Master's degree in Biomedical/Medical Engineering at Drexel University from 1990 to 1992.
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eBest Mobile
eBest provides a mobile-based product suite enabling CPGs to automate go-to-market operations in the field and maximize every selling opportunity using real-time workflows and portable business intelligence. eBest Mobile has successfully implemented in 28 countries with more than 150,000 global users relying on its 21 years of expertise and success in APAC. Our mobile-based product suite is built on top of the Salesforce.com infrastructure providing advantages in cloud security, dynamic analytics, real-time data, and global scalability. The clean, consistent, and uncluttered UI is 100% front-line focused to promote ease of use, productivity, and visibility of tasks, sales goals, and performance at a glance. Our product suite includes: • iMarket: Real-time, data-rich dashboards empower field reps with account intelligence at a glance, guided selling tasks to optimize store visits, order taking, and gamification to stay motivated to hit individualized goals. • iMentor: The Salesforce automation solution for supervisors provides full visibility into field reps activities to monitor real-time sales and orders at any given time, measure productivity and KPIs as a team or by individual, and track sales growth against goals to help guide, coach, and manage teams more effectively. • iCustomer: CPGs can increase service levels without a significant cost increase by enabling retailers to place and track orders online. • iDelivery: Drivers can tackle logistics more efficiently armed with a fully-integrated mobile device to facilitate store deliveries, returns and replenishment orders with mobile payments, invoice printing and electronic signatures. • iDistributor: enables small enterprises or third-party distribution partners to automate their operations. iDistributor supports order & inventory management, shipment and delivery including settlement, AR/AP management & invoicing, promotion, distributor, outlet, and staff management. www.ebestglobal.com