Guillermo P.

Guillermo P. has extensive experience in business development, management, and customer service within the financial services sector. Currently serving as the Senior Manager of Business Development and Lead Generation at EC Hispanic Media since September 2015, Guillermo effectively leads telemarketers and inside sales representatives to meet revenue targets. Prior roles include Director of Servicing/Call Center at Veros Credit, where responsibilities included developing and implementing servicing strategies, and Director at Capital-One Credit Cards focusing on training and improving systems for call center operations. Guillermo also held the Vice President of Loan Servicing at Westlake Financial Services, overseeing a large team and various aspects of loan operations. Earlier career experience includes managing collection teams at Central Finance. Educational credentials include studies at Los Angeles City College, Google Mobile Academy, and Udemy, with specialized training in Google Ads Search and Local SEO.