Carsten Rydbirk

Carsten Rydbirk is an experienced customer service professional with a strong background in leadership and operations across multiple industries. Currently serving as the Customer Service Manager for ECCO Europe since November 2022, Carsten previously held key positions at Bestway Scandinavia A/S as the Leader of Customer Service and at Abakion A/S as Customer Manager, responsible for account management and client relations. Notable experience includes 14 years as Head of Customer Service at Rosendahl Design Group A/S, where Carsten managed both B2B and B2C customer service operations, project initiatives, and played a critical role in brand acquisitions. Carsten’s earlier roles include Branch Manager at UTI Logistics and various positions at TNT Express and DHL Worldwide Express. Educational qualifications include a Project Management degree from Copenhagen Business Academy and studies at Copenhagen Business School.