Echo AI
Ian Benedict is a Senior Software Engineer at Echo AI, with experience dating back to 2009 in various software development roles. Prior to Echo AI, Ian worked as a Backend Developer at PumpUp, Inc. and held positions at Tab Payments as a Backend Engineer, and at Palomino System Innovations Inc. as a Software Developer. Ian's early career includes software development work at Real-time Risk Assessment Inc. and a QA Analyst role at Bibliocommons. Ian possesses a B.Sc. in Computer Science with a specialization in Artificial Intelligence from the University of Toronto, as well as a Bachelor of Science in Computer Science from Ryerson University.
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Echo AI
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Echo AI transforms how organizations engage with their customers with its groundbreaking Conversation Intelligence platform. Leveraging advanced generative AI, Echo AI autonomously processes millions of customer interactions, enabling businesses to act on real-time intelligence and insights.