Denisse Galvez

Denisse Galvez is an accomplished Account Management and Customer Success professional with over 10 years of experience in driving revenue growth, renewals, and client retention in the SaaS and B2B sectors. Previously, Denisse served as a Senior Account Executive at EBSCO Information Services, where they expanded the customer base and significantly increased annual revenue. Currently, as the Head of Account Management at Echo Analytics, Denisse leads a team managing a €10M ARR portfolio and has achieved remarkable success in delivering new revenue through upselling and cross-selling initiatives. Denisse holds multiple MBA degrees from IAE Paris-Est and Université Paris-Est Créteil, and a Bachelor's degree in Business Administration from Universidad de Lima.