Paola Ziats

Paola Ziats is an experienced professional in customer relations and operations management, currently serving as EDI Operations Manager at ECHO Health, Inc. since October 2018, with prior roles including Customer Relations Manager and Client Relations Specialist. Paola's career includes significant experience at Darice, Inc. as Customer Relationship Lead, focusing on training, complaints resolution, and customer satisfaction. Additional roles include Customer Service Specialist at Request A Test and Support Specialist at Sears Holdings Corporation, showcasing expertise in customer inquiries and data management. Earlier positions at Chipotle Mexican Grill involved food preparation and training, while experience as an Au Pair included childcare and daily family communication. Paola holds a Bachelor of Business Administration in Hospitality Administration/Management from Universidad Pedagógica y Tecnológica de Colombia.